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CDWhat is the difference between updates und upgrades?
An update is a new version of a software product with new functions and bugfixes. An upgrade is a shift to a higher version, in this case from Standard to Premium version or from Premium to Professional version.
In both cases a new six month update protection is included.

What does the update protection guarantee mean?
The software is continuously being improved in order to enhance its capabilities and to fix the program’s errors. Updates consist of these kinds of program improvements. Updates are made at irregular intervals. There are small updates with corrections of errors and large updates which include new features. When you purchase nutrinote, you get all of the updates which are made within six months after your purchase, free of charge, regardless of whether it is a small or big update. This means that you don’t run the risk of buying software, which becomes outdated within a couple of weeks. With the update protection you have a guarantee that you will have the latest version for a long time! After the six months are over you can get another six month update protection at a low price.

Can I continue to use nutrinote after the six month update protection has expired?
Yes. The software can continue to be used as long as you like. After the update protection has expired new versions can no longer be downloaded. Only once you buy another six months of protection, can you access the latest versions.

Do I have to buy a new update protection immediately after the 6 months have passed?
No. You can purchase new update protection at anytime.

What are the requirements for updates/upgrades?
nutrinote must be installed in both cases, an update/upgrade itself is not executable without an installed version. After installation type in the new license key you got with your purchase. Important: Choose the update protection that corresponds to the version you own, otherwise the key won´t work!

Will my data be deleted when installing an update/upgrade?
No. Your data remains in your database and will not be written over!

Buy Update.  
Update protection guarantee for nutrinote standard (6 months)
Includes an update to the latest version and to all updates released within the next six months.
Your entered data will be kept.
Price: 14.95 US-Dollar

Buy nutrinote update
Update protection guarantee for nutrinote premium (6 months)
Includes an update to the latest version and to all updates released within the next six months.
Your entered data will be kept.
Price: 19.95 US-Dollar

Buy
Update protection guarantee for nutrinote professional (6 months)
Includes an update to the latest version and to all updates released within the next six months.
Your entered data will be kept.
Price: 69.95 US-Dollar

Buy
Update free of charge for users with update protection:  
If the new version is released within your six month update protection period you are allowed to download and use this update for free. If you don´t have this protection any more the software asks you to type in your new license key which you get with a purchase via the link above.

Update
(all versions)

How does the ordering process work?
You can either order online or by fax. The order is placed after completing three simple steps.
Step 1: Select the appropriate version for you from the chart below and click on the "buy" button located to the right of the chart.
Step 2: You see your shopping basket and you can also order a backup copy on CD and/or save the license key online. Enter your address and how you would like to pay. Click on the button "next."
Step 3: Your address will be shown again for you to check. Once you click on "place order," your order will be sent! By the way you can also give another delivery address, if you want to purchase nutrinote as a present for someone else.

What does "Backup CD" mean?
You can order a CD, which has the full version. However, the license key is not on this CD! You can also choose to burn your own CD. The link to download the full version will be shown after making the purchase.

What does "Registration Protection Service" mean?
The license key can be deposited with share-it! for a fee and can be retrieved any time when needed. You can also make note of the key or save it on an external hard drive or CD.

How is it delivered?
You will get a download link for the full version and a license key. The link and the key will be displayed on this website upon completing the order and be sent to you by mail. If you order an optional CD it will be delivered a few days later by mail.

How long do I have to wait, until I get the license key?
You will receive your license key and the link to download within a few seconds of completing your order. You can then get started immediately!

How can I pay?
You can pay either by credit card (VISA, MasterCard, American Express, and JCB) or by PayPal.

I don't live in the USA. Can I still order nutrinote? Do I have to pay in US-Dollar?
nutrinote can be delivered to any country in the world. You can pay in other currencies, e.g. British Pound.

Who is responsible for carrying out the purchase transaction?
The processing of the order is handled by the service provider share-it!, which is an affiliate company of Digital River Inc., one of the largest e-commerce service providers worldwide. For this reason, the processing of the order is very secure and the encryption of the transmittal is protected. Your personal information is only used to process the order and is not passed on to third parties.

I have purchased the Registration Protection Service, how do I get the license key?
Go to share-it!’s customer service site or click on the following link in order to access your account and to download the license key: My share-it! account

I have other questions regarding how the order is processed. Where can I get answers to these questions?
If you would like to see the information regarding your order or have questions regarding the order, payment, or delivery, please click on the following link and you will be forwarded to share-it!’s customer service: Customer Care Center